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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Randy Crawford

March 19, 2025

5  out of  5
rating by Randy Crawford
"Kristi was absolutely wonderful and was able to save me $1700.00 per year on my policies"
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Storm L

March 9, 2025

5  out of  5
rating by Storm L
"I will start off by saying I am a car girl!! Always have been. I move to FL a few years ago and had State Farm Katherine jones as a liability policy only, and used GEICO for my insurance for auto. Well I had gotten a couple of vehicles and was with GEICO at the time, well once added I hear the rep say my policy will go up $4k I was thinking over a 4 month period…. Well nope that was monthly!!!!!!! Soooo I reached out to Tyler at Katherine jones and not only did he insure all my vehicles but he even got my a life insurance policy for less than 1/5 of what GEICO was charging!!! Please don’t stay paying higher rates, contact Tyler today and tell him the storm sent you!! lol I am making all my family and friends change from GEICO now!!! Man don’t forget ask for Tyler!!! He took my 4 vehicles and found my a policy for what GEICO was charging me more for one!! Please don’t let insurance be a hassle contact Tyler! 😍"
We responded:
"Thank you so much for your amazing review! As a fellow car enthusiast, I totally get how important it is to find the right insurance that works for you. I’m thrilled to hear that Tyler was able to provide you insurance on all of your vehicles and protect you with a life insurance policy at such an amazing price!! It sounds like you had quite the experience with your other carrier, and I’m glad you reached out to us. Tyler is truly dedicated to making insurance as hassle-free as possible, and I know he’ll be thrilled to hear how much you appreciate his help. Your shout-out to him is just the icing on the cake! We’re so grateful for your recommendation to your family and friends—thank you for spreading the word! If you ever have any questions or need assistance in the future, don’t hesitate to reach out. Safe travels, and we’re here whenever you need us! Thanks again for sharing your story! 🚗💖 "
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Kathryn Pickett

March 2, 2025

5  out of  5
rating by Kathryn Pickett
"I’ve had the pleasure of working with Tyler Reardon, and I can't recommend him enough! His customer service skills are truly exceptional. Tyler always responds promptly to any questions or concerns I have, making me feel like a top priority. He goes above and beyond to find me the best rates, ensuring that I get the coverage I need without breaking the bank. It’s clear that Tyler values his clients, and it’s always a great experience knowing I’m in such good hands. If you’re looking for outstanding service and someone who genuinely cares about your needs, Tyler is your guy!"
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Ryan Rohrbach

February 25, 2025

5  out of  5
rating by Ryan Rohrbach
"Tyler was extremely knowledgeable and helpful while discussing multiple insurance lines. He identified what I was lacking and provided multiple options to get the coverages in place. Insurance isn't the funnest topic but Tyler was very personable and a pleasure to speak to."
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Nicole M

January 27, 2025

5  out of  5
rating by Nicole M
"Tyler is well informed, quick to respond, and reliable. Always appreciate his attention to our insurance needs, and the options he provides."
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aufrex1

January 24, 2025

5  out of  5
rating by aufrex1
"Melissa Parish gave us a quick response, was helpful, and personable on phone. PS : Rest of office wonderul too!"
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April Ready

January 24, 2025

5  out of  5
rating by April Ready
"Tyler Reardon is an amazing agent to work with. He went above and beyond to understand our needs and get us the best rates possible. We greatly appreciated his responsiveness and professional yet personal demeanor. I would highly recommend him to anyone looking to switch providers."
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Amy Friedman

January 23, 2025

5  out of  5
rating by Amy Friedman
"I have used Katherine Jones Agency for over 20 yrs. The staff is terrific and have always been extremely helpful with any issues, particularly Kimberly Fornshell recently."
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Brenden Martensen

December 28, 2024

5  out of  5
rating by Brenden Martensen
"I spoke with Kim, and she was amazing and so helpful!! Kim went above and beyond to take care of all my insurance needs!"
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Karen Lynne Orban

October 30, 2024

5  out of  5
rating by Karen Lynne Orban
"We were referred to the office of Katherine Jones at State Farm Insurance and worked with Parker Scott. Parker is knowledgeable, kind, helpful and most importantly to me, he takes the time to get to know his clients and he genuinely cares about them. He went over and above to assist our family with choosing the best insurance for our needs. In this day and age, it is rare to find people who take time out of their busy schedules to focus their attention on inquiring about you and your family on a personal level. When done speaking with him, it was like welcoming a new friend whom you can truly depend on. Thank you to Parker and the office of Katherine Jones for a wonderful experience."
We responded:
"Thank you so much for sharing your experience! It's wonderful to hear that Parker made such a positive impact by taking the time to understand your family's needs and providing exceptional service. We strive to create meaningful connections and ensure that everyone feels genuinely cared for. Your kind words mean a lot to us and will certainly be shared with Parker. We're delighted to have been able to assist you and look forward to continuing to support your insurance needs!"
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Tim Murray

August 28, 2024

5  out of  5
rating by Tim Murray
"Great Agency! Mellissa Parish is phenomenal! My homeowners insurance company tried to drop my coverage. They said I didn't have enough granules on my roof(it was an aluminum roof on a sunroom addition) She contested the findings and even had to escalate the issue. She went to war for me and set them straight! Now everything is back to normal. I feel very fortunate to have her fighting for me! The right people can make a difference!"
We responded:
"Thank you so much for sharing your experience, Tim! It's fantastic to hear that Mellissa was able to help you navigate such a challenging situation with your homeowners insurance. We're so glad everything is back to normal and that you feel supported. The right people truly do make a difference!"
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B G

August 22, 2024

5  out of  5
rating by B G
"My uncle and I have had insurance with Katherine Jones for years. Service has always been great! Recently I had to cancel a policy that required a lot of work since Citizens has so many hoops they make you jump through. Melissa Parish was the person that helped me jump through all the hoops. She spent weeks trying to resolve the issue for me. And then when Citizens messed up the cancellation on their end, Melissa spent several more days trying to fix it for me. She went ABOVE and BEYOND what I could hope for. Thanks again Melissa!!"
We responded:
"Thank you so much for sharing your experience! It's wonderful to hear that Melissa was able to assist you so thoroughly with your policy cancellation. We understand how challenging dealing with Citizens can be, and we're glad Melissa could help navigate through all the complexities. Your kind words mean a lot to us, and we'll be sure to pass along your appreciation to Melissa. Thanks again for your continued trust and support!"
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David Mallen

August 18, 2024

5  out of  5
rating by David Mallen
"Kim Fornshell @ Katherine Jones State Farm was more than informative, she was incredibly helpful and went over and above what I am used to. There is customer service, and then there is Kim Fornshell customer service! Thank you for your help! Dave M."
We responded:
"Thank you so much for your kind words, Dave! It's fantastic to hear that Kim provided such exceptional service and went above and beyond your expectations. Your feedback is greatly appreciated, and we're delighted to have been able to assist you!"
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Julia Peck

August 7, 2024

5  out of  5
rating by Julia Peck
"I have been with Katherine Jones Office at State Farm enduring Vehicle Insurance and Life insurance since 2021. I wanted to recognize an agent, Emily, at Katherine Jones's Office that I have been working with multiple times recently. In the last year, I had experienced identity theft through my personal workplace and Emily has guided me on with payments, etc.. always providing me with abundance of knowledge and ensuring me that things are on schedule and on time. I am in the market to buy a house and know exactly who to call when I find one for home insurance. I would recommend Katherine Jones State Farm to family and friends. Thank you Emily for all your help!!!"
We responded:
"Thank you so much for sharing your experience, Julia! It's wonderful to hear that Emily has been able to provide you with the support and knowledge you needed, especially during such a challenging time. We're delighted to know you're considering us for your future home insurance needs. Your recommendation means a lot to us!"
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Melanie Schelling

July 29, 2024

5  out of  5
rating by Melanie Schelling
"I was new to the area and looking for an auto and renters insurance quote. Tyler was extremely professional and made me feel so welcomed and comfortable! I would highly recommend working with him to help you with your insurance needs! 😊"
We responded:
"Thank you so much for sharing your experience, Melanie! It's fantastic to hear that Tyler made you feel welcomed and comfortable. Your recommendation means a lot to us! 😊"
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Eva Gamble

July 12, 2024

5  out of  5
rating by Eva Gamble
"Thank you, Tyler, for your truly friendly and efficient handling of our application for car insurance with State Farm! You made the entire process run so smoothly and it was a joy working with you! God bless you and your family, as well as your State Farm “family”!"
We responded:
"Thank you for your kind words, Eva! We appreciate your feedback and look forward to continuing to provide excellent service to you and your family."
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Jeffrey Voss

June 26, 2024

5  out of  5
rating by Jeffrey Voss
"Alexandra helped me with an error from my mortgage co. regarding required insurance. She actually saved me $600.00/yr on my insurance. Thank you!"
We responded:
"Thank you for sharing your positive experience, Jeffrey! I'm glad Alexandra was able to assist you with your insurance and save you money. We appreciate your feedback!"
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Renee Keeleong

June 24, 2024

5  out of  5
rating by Renee Keeleong
"I want to say a huge “thank you” to Alexandra & Emily on Katherine Jones State Farm Clearwater team for their ongoing support, emailing me, trying to help me with moving out of state & transferring policy & documents etc. These ladies emailed, texted, tried to call me over and over. I am boon-docking in the stix and have intermittent cell service which just added to the complexity of the situation. What a team! Fabulous customer service! Nobody gave up. Great attitudes! Thanks for going the extra mile for me! I am so grateful & appreciative. Best, Renee K."
We responded:
"Thank you so much for sharing your positive experience with Alexandra, Emily, and our team at Katherine Jones State Farm Clearwater! We're thrilled to hear that they provided you with exceptional customer service and went the extra mile to assist you during your move. Your kind words mean a lot to us. Safe travels and best wishes from all of us!"
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Heather Doty

June 6, 2024

5  out of  5
rating by Heather Doty
"I would like to share my experience that I had here. My agent is alexandra love and she really helped us out with our commercial policy and auto policy. She took the time to explain everything and she is super helpful and very informative. Call her for your quotes and you will get the 5 star experience for yourself. Thank you alexandra. Heather and Andy"
We responded:
"Thank you for sharing your positive experience with Alexandra! We're thrilled to hear that she provided you with excellent service and took the time to explain everything thoroughly. We appreciate your recommendation and look forward to assisting you with your insurance needs in the future. Thank you for choosing Katherine Jones - State Farm Insurance Agent."
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Stef

May 29, 2024

5  out of  5
rating by Stef
"I've been with Katherine Jones/State Farm agency for over 10 years. They have always taken great care of me-everyone that assisted me has been positive and helpful. They also have the best pricing! In these recent months Kristi Harris has been my point of contact - she is so friendly and knowledgeable- and answers my questions with supportive information. I trust her guidance and enjoy our communications 😊 She also made time right away for my parents when they needed an actual person to talk to about switching insurances and gave them solid advice. Thank you so much Kristi, and the rest of the team at Katherine Jones- we appreciate you!"
We responded:
"Thank you for sharing your wonderful experience with our agency, Stef! We are thrilled to hear that Kristi and our team have provided you and your parents with exceptional service and support. We truly appreciate your loyalty and trust in us. We look forward to continuing to assist you with all your insurance needs. Thank you for choosing Katherine Jones - State Farm Insurance Agent!"
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Amaury

May 22, 2024

5  out of  5
rating by Amaury
"Jake Clark helped us with our policy and went above and beyond. Amazing service is an understatement! Such a great guy."
We responded:
"Thank you for sharing your positive experience with Jake! We're thrilled to hear that he provided exceptional service. We appreciate your kind words and look forward to continuing to assist you with your insurance needs."
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Marty Drag

May 20, 2024

5  out of  5
rating by Marty Drag
"If shopping for insurance, do yourself a favor and give these folks a call. Their customer service is insanely top tier - they have helped me out in many different complicated situations. Tyler, Ralph, Jen, Kim, and others have all been insanely responsive to all of my needs. Thank you so much for everything!"
We responded:
"Thank you so much for your kind words, Marty! We are thrilled to hear that our team members were able to assist you with your insurance needs. We truly appreciate your feedback and look forward to continuing to provide you with top-tier customer service."
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Grace Sexton

May 15, 2024

5  out of  5
rating by Grace Sexton
"Tyler Reardon is the BEST insurance agent you can get. He has excellent customer service skills and provided us with very good advice. He also made sure we obtained the proper documents for possible discounts. He was very thorough and listened to our needs. He minimized our stress from getting insurance for our new condo before the closing. If you need insurance contact Tyler. You won’t be disappointed."
We responded:
"Thank you for sharing your positive experience with Tyler! We're thrilled to hear that he provided you with excellent customer service and valuable advice. We appreciate your recommendation and look forward to continuing to meet your insurance needs."
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Bfudd Outdoors

May 6, 2024

5  out of  5
rating by Bfudd Outdoors
"Awesome people. Great prices and service. Moved 50 miles away and will still keep this office as my agent. Kristi made everything so quick and easy. Thanks again"
We responded:
"Thank you for the great review and trusting our team and Kristi to help you with your Insurance needs."
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Alexandra Prudente

March 19, 2024

5  out of  5
rating by Alexandra Prudente
"Tyler has been extremely helpful in coordinating policies for my recent move. He went above and beyond to assure my coverage. I would highly recommend him for information and coverage with your auto, home or business policies. 5 STARS! 🌟🌟🌟🌟🌟"
We responded:
"Thank you for taking the time to leave a review, and we greatly appreciate your kind words and recommendation! We're thrilled to hear that you had a positive experience with us and found our team to be so amazing."